sábado, 28 de septiembre de 2013

Assertiveness

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¿What do you do when you have a problem? ¿In which way do you response?
The best way to react is the Assertiveness which is the ability to:
-Express your thoughts in an appropriate moment
-Choose how to react.
-Raise your self-esteem and  help to develop self-confidence.
-Ask other to change their bad behavior and disagree when it is important.   

There are three different conducts:
  • Passive: 
    GOALS:
    √ He/She seek to appease everyone; to avoid conflicts.
    IMPLICATIONS:
    ✖He/She violates her/his own rights.
    ✖He/She will not express her/his thoughts, feelings, or beliefs; if they do it they expresses them timidly.
    ✖Easily disregarded by others.

  • Assertive:
    GOALS:
    √ Use in a good way the communication.
    √ Give and receive respect.
    √ Use fairness: allowing opportunities for agreements.
    IMPLICATIONS:√ He/She defends own rights.
    √ Express all her/his feelings, beliefs and thoughts in an appropriate way.
    √ Will never violate others' rights.
  • Aggressive:
    GOALS:
    √ He/She dominate and win.
    √ Defend his or her own rights.
    √ Express her/ his thoughts directly but no sincerely. 
  • IMPLICATIONS:
    ✖ Forced the other person to lose.
    ✖ Violates the right of others.
    ✖ Inappropriate beliefs.
    ✖Gains: Humiliating, degrading, dominating and despising.
    ✖ Weaken others and make it harder for them to defend themselves and express their ideas

✩Attack: instinctive response
✩Retreat: instinctive response
✩Critical Thinking: rational response


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