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The best way to react is the Assertiveness which is the ability to:
-Express your thoughts in an appropriate moment
-Choose how to react.
-Raise your self-esteem and help to develop self-confidence.
-Ask other to change their bad behavior and disagree when it is important.
There are three different conducts:
- Passive:
GOALS:
√ He/She seek to appease everyone; to avoid conflicts.
IMPLICATIONS:
✖He/She violates her/his own rights.
✖He/She will not express her/his thoughts, feelings, or beliefs; if they do it they expresses them timidly.
✖Easily disregarded by others. - Assertive:
GOALS:
√ Use in a good way the communication.
√ Give and receive respect.
√ Use fairness: allowing opportunities for agreements.
IMPLICATIONS:√ He/She defends own rights.
√ Express all her/his feelings, beliefs and thoughts in an appropriate way.
√ Will never violate others' rights.
- Aggressive:
GOALS:
√ He/She dominate and win.
√ Defend his or her own rights.
√ Express her/ his thoughts directly but no sincerely. - IMPLICATIONS:
✖ Forced the other person to lose.
✖ Violates the right of others.
✖ Inappropriate beliefs.
✖Gains: Humiliating, degrading, dominating and despising.
✖ Weaken others and make it harder for them to defend themselves and express their ideas
✩Attack: instinctive response
✩Retreat: instinctive response
✩Critical Thinking: rational response







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