Communication

pixiefangs.deviantart.com

¿What is communication? It is two-way process of reaching mutual understanding, in which participants not only exchange (encode-decode) information, news, ideas and feelings but also create and share meaning.

EFFECTIVE COMMUNICATION:
Active listening: People listen carefully what they are hearing.
Effective feedback: Respond to the sender, clarifying ideas and giving constructive opinions.
You should be clear and don't mix the messages with others.

CATEGORIES OF NON VERBAL COMMUNICATION: 

• Distance: Being physically close to another person helps to have intimate and positive conversations.
  -Intimate distance: (45 cms.)  It’s used between the family, close friends and loved ones.
  -Personal distance: (45 cms. - 1.20 mts). It’s  for friendships, conversations and discussions.
  -Social distance: (1.20 mts. - 3.60 mts.) Used for impersonal and work related relationships.
  -Public distance: (3.60 mts. and on) The zone to talk to a classroom or an audience, etc. 

• Posture: I's important to know how to use our body to transmit different signals.
  -Hand gestures: The hands send a message of rejection or acceptance.
  -Facial expression and eye contact: To avoid eye contact, shake the head or make facial expressions can help or affect the communication.
  -Voice quality: They "way" or "how" it's said could transmits different emotions.
  -Personal appearance: If you have a clean way of dress, showing you in a well way probably will receive more attention.

ROADBLOCKS TO COMMUNICATION:There are several barriers that prevent communication to flow effectively.

• Limited understanding of people: To base our dialogue in our own needs, disregarding the needs of others.
• One-way communication: When only one speaks and doesn't receive feedback..
• Different interpretation of words (semantic): Different meanings for the same word.
• Mixed signals: When we send contradicted messages, expressing different things from what I'm saying.
• Distortion of information:  Hear other things, what I want to hear.
• Improper timing: Know when to deliver the message. 
• Cultural and language barriers: Many words and symbols have different meanings for different cultures and that can  cause distortions of the message. 

Categories: ~Second Partial